This Privacy Policy sets out how 101training.co.uk uses and protects any information you share with this website.

101 Training is a trading name of Sally Whittle. By using 101training.co.uk you agree to the terms of this privacy policy.

Your privacy is important to us and the information we collect on 101training.co.uk will be processed in compliance with all applicable data protection laws and regulations, including GDPR.

Data we collect:

Email: We may collect your email if you subscribe for email updates, make a purchase from our site, or download one of our free resources. Should you wish your contact details to be deleted, please email us with this request, and it will be actioned within 48 hours. We may use your email address to send relevant information and offers, if you do not wish to receive this information, there is a link in each email to unsubscribe from future updates.

Full name and postal address: We may collect this information in relation to a purchase made on 101training.co.uk. Such information is stored securely in our payment processing applications (Stripe and PayPal) and is not accessible to users of the website. Payment data will be deleted 12 months after the purchase date.

Payment information: If you purchase a product from our website, we will collect your full name, address and credit card information. This information is stored securely in Stripe or Paypal, and will be deleted 12 months after completion of your order.

Technical data: This website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics uses “cookies”, small text files placed on your computer, to collect standard internet log and visitor behaviour information in an anonymous form. Google Analytics does not identify personal information or individual users or associate your IP address with any other data held by Google.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hello@101training.co.uk

(b) We have a contractual obligation, namely where you have made a purchase from the site.

(c) We have a legitimate interest if we have previously worked with you or your company on related work.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at hello@101training.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@101training.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk